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🗣️ Talking to Your Team About Trickle; A Quick Guide for Managers & Leaders in the NHS

Talking points to explain what Trickle is and how it can be used by your teams.

Hamish Wilson avatar
Written by Hamish Wilson
Updated over a week ago

💬 What is Trickle?

  • A simple digital platform for people to raise ideas, issues, and questions.

  • It helps surface the everyday things that get in the way - and gets them fixed.

  • You can post anonymously or with your name - your choice.

👩‍⚕️👨‍⚕️ Why Should Resident Doctors Use It?

  • Your voice is heard - and action is taken.

  • It’s fast and easy - no long forms, no gatekeeping.

  • Useful for everything - from broken equipment, ideas for social clubs and ideas to save time and improve patient care.

✅ What Can Be Raised on Trickle?

Examples of real-life issues already raised:

  • 💻 Mobile computers that won’t hold charge

  • 🩺 Scrubs only available in one size

  • ❓ “How do I exception report?”

  • 🚗 Queries about car lease schemes

  • 📸 Interest in setting up a photography club

  • 📋 I think we could digitise our scan results and save time. Who should I raise this to?

💡 How to Introduce Trickle Casually

Use these talking points in conversation:

“Trickle’s great for those everyday work niggles - stuff you notice but don’t know where to take.”

“It’s not just for moans - it’s for questions, suggestions, and ideas too.”

“Even if you don’t post, it’s handy to see what others are flagging.”

“Honestly, it’s just a quick way to help make things better - for you, and the rest of the team.”

🚀 How to Get Started

  1. Accept your invitation sent by Trickle

  2. Log in on your phone (you can download the app) or desktop

  3. Support, comment or post your first Trickle

  4. That’s it - you’re part of the conversation

💬 “The more resident doctors who use it, the more impact it has. Your voice really can shape change.”

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