A Flare is a quick and easy way for you to access private one-to-one support or seek guidance on any issue.

Flares can be useful when you have issues with specific individuals, safety or ethical concerns or a personal of work matter that's impacting your health, happiness or wellbeing.

You can raise a Flare anonymously if you wish and start a conversation with one of your organisations Flare responders. Flares are never posted in the activity feed and will always be private.

Note: Your organisation may have specific response times for Flares or signpost to other resources out-with working hours.

Can't see Flares? The Flares feature is part of our wellbeing package called Confide. Your organisation made need to upgrade to this feature if you do not have access to it. Simply contact us at [email protected] to speak to our team about Confide.

Flare

From the blue side-bar on your screen select the button labelled ‘Flares’ from the list of options. On the next screen you will see a red button with the text ‘Create Flare’. When you click this button a popup box will appear asking you to select a category for your Flare.

Select category

Next, select the appropriate category for your flare. Categories are chosen by your organisation e.g Wellbeing or Working From Home.

Select who you’d like to confide in

In this section you will be asked to choose the person, Flare responder, you’d like to confide in from a drop down list. You can pick the person you feel is best suited to respond to your Flare.

Tell us what’s on your mind

In this text box type what you would like to raise in confidence. The default message setting here is anonymous. If you want to provide your name you can deselect this box.

Confirmation

Before your message is sent to the Flare responder a confirmation box will pop up on your screen. Here you can review your message, check the anonymity setting and who your message is going to. Once you are happy with your Flare you can hit 'Create Flare'. The flare responder will receive a notification and come back to you.

Please note: your organisation may have chosen to include resource links for employees to utilise, these will display on a screen that looks like this:

Flare

First click on the 'Flares' icon at the bottom of your screen. Next, you will see a + icon in a red circle, click on this to move onto the next step.

Select category

Next, select the appropriate category for your flare. Categories are chosen by your organisation e.g Wellbeing or Working From Home.

Select who you’d like to confide in?

In this section you will be asked to choose the person, Flare responder, you’d like to confide in from a drop down list. You can pick the person you feel is best suited to respond to your Flare.

Tell us what’s on your mind

In this text box type what you would like to raise in confidence. The default message setting here is anonymous. If you want to provide your name you can deselect this box.

Send Flare

After you have typed your message and feel ready to send it, you can select the blue arrow in the top right corner of your screen. Clicking on this arrow will notify the flare responder of your message.