We’re excited to share our Playbook based on our recent webinar: Transforming Employee Frustration into High-Impact Change.
Drawing insights from Dr Kevin Teoh’s research ‘Organisational Wellbeing Interventions: Case Studies from the NHS’, our expert panel - including Dr Teoh (Birkbeck, University of London) and Martin Osler (Chief People Officer at Johnston Carmichael) provided actionable strategies for organisational change, even with limited budgets and resources. Click here to download our playbook or rewatch the webinar.
By using Trickle, your organisation is proactively addressing workplace factors by providing a safe space to gather and listen to people's ideas for improvement. As a Trickle Champion, you’re actively part of the change by taking suggestions forward and collaborating with leaders to transform your work environment.
Our favourite key takeaways
1. The power of listening.
Showing that people are listened to demonstrates their input is valued - and is likely to encourage them to raise future ideas. Even if a solution can’t be implemented at that moment in time, it’s important to take the time to listen, rather than ignoring the message.
If this arises on Trickle, posting a reply such as ‘We hear you and understand all of your points. We can’t do x right now because… but we can take y and z forward.’ As Dr Teoh said: 'You can’t fix everything, but you can do something’.
2. Making small improvements over time is more useful than trying to develop a single, perfect intervention.
In Champions meetings, we often talk about the positive impact of making small changes over time. Dr Keoh’s report seconds this approach and takes this further by outlining that making small changes is much more useful as an iterative process, rather than a distinct activity. So, when a Trickle is raised, don’t feel like you have to reinvent the wheel - small iterations of progress over time are good.
3. Saying thank you.
Martin discussed a recurring trend in recent annual employee surveys: the consistent call for more recognition. He explained that staff aren't seeking monetary rewards or tangible benefits; rather, a simple 'thank you' or a Fist Bump on Trickle can make them feel appreciated and valued.
As we approach the Summer holidays, why not encourage managers to send Fist Bumps to thank those covering during periods of leave?
Click the buttons below to read our full Playbook or watch the on-demand webinar.
Product updates
Improvement: MoodSense scheduling 💫
We've added the option to schedule MoodSense quarterly.
New Feature: Trickles can be supported anonymously 💫
In our commitment to providing a psychologically safe platform and encourage engagement, everyone has the choice to support Trickles either named or anonymously.