Skip to main content

Trickle Library

Suggestions to raise a Trickle and get the conversation started!

Written by Victoria Mackie

Our Trickle library contains examples for starting a conversation on a topic or challenge relevant to your team or organisation. These are written as plain-language statements, sharing a real experience or specific ask, to encourage others to contribute in a more open, less formal way.

Trickles work best when they raise a specific problem or challenge that can move through to a solution, general recognition or celebration belongs in a Shoutout instead.

Please note, every organisation is unique, so the Trickle examples below are for inspirational purposes only.

General / Ways of Working

  • Our approvals process needs sign-off from three different people, and it's rarely clear who's actually free to approve it that week. A single named approver per week would speed things up.

  • It's not always clear whose job it is to sort small recurring issues, like the printer running out of toner. A clear point of contact would help.

  • I'd like to hear everyone's top three niggles about a process, whatever's slowing you down or adding hassle to your day. List them below and we'll use it to prioritise what to fix.

Process & Quality

  • Handover notes between shifts or teams often miss key context, so the next person ends up chasing for information that should already be there. A simple, consistent handover template would help.

  • The checklist we use before closing out a job takes longer than it should, so it sometimes gets rushed near the end of the day. Simplifying it would help us do it properly every time.

  • When something goes wrong, we don't always get a proper debrief afterwards, we just move on to the next task. Making this a reliable part of how we respond would help us learn faster.

  • Escalating a concern to a manager on a busy day doesn't always feel straightforward, it's not always clear who to go to or when to push something further. More clarity on the escalation route would help.

Innovation & Change

  • We trialled a new way of splitting tasks across the team to reduce burnout on our busiest days. It's helped, but I'd like to flag what's not working so we can tweak it before it becomes permanent.

  • The new reporting template is a good idea, but a few sections duplicate what's already recorded elsewhere. Simplifying it would save time each week.

Team Culture

  • We're planning a team offsite and want it to actually be useful, not just another meeting. What would make it worth your time?

  • Our regular team huddles are meant to keep everyone in the loop, but I'm not sure they're landing for everyone. What's working about them, and what would make them worth the ten minutes?

Professional Development

  • Attending our project retrospectives has been useful, but I don't always feel it's a fully open space to speak up. Making it feel safer to raise concerns would help people get more from it.

  • I'd value more structured feedback after a project wraps up, rather than just moving straight on to the next one.

Diversity & Inclusion

  • I don't think there's been much conversation about what makes our workplace feel genuinely inclusive day to day. I'd like to hear what's actually getting in the way for people.

  • Our onboarding materials don't reflect much about flexible needs, like caring responsibilities, disability, or religious observance. I'd like to hear what's missing so we can fix it.

Wellbeing

  • Meetings regularly run over lunch without anyone flagging it, so breaks get skipped by default. I'd like us to agree a hard stop before lunch so this stops happening.

  • There's no quiet space to step away and reset after a stressful call or a difficult meeting. Even a small dedicated space would make a difference.

Flexible & Hybrid Working

  • Our hybrid policy says two days in the office but doesn't specify which days, so it's rarely the same people in together. Agreeing set anchor days would help us actually collaborate in person.

  • Meetings get scheduled without checking who's remote that day, so some people end up dialling in from a desk two metres from someone in the room. A shared way of flagging in/out days would help.

Sustainability

  • We go through a lot of single-use packaging for deliveries that doesn't need to be there. Reviewing our supplier packaging requirements could cut waste significantly.

  • Print quotas mean documents often print single-sided by default. Switching this to double-sided as standard would save a lot of paper.

You can read more about Trickles, and how to raise one here.

Still need help? Contact us at [email protected]

Did this answer your question?